The Cookie People open new shop in Scunthorpe after huge success of online business

By Scunthorpe Telegraph | Posted: 18 Feb 2019

A cookie business run by a Scunthorpe husband-and-wife team has opened its first shop after proving a massive success online.

The Cookie People has nearly 20,000 followers in several countries and ships orders to customers across Europe.

After its owners Andy and Toni Robinson became completely inundated with requests for more cookies, they decided it was time to expand from baking in their kitchen at home to opening their very first shop in Scunthorpe.

The business started to develop two years ago, when Toni would bake cookies at home for family and friends every once in a while. After being told on numerous occasions that her cookies were really good, they pondered with the idea of selling them at a farmers market.

The couple started posting pictures of their treats on social media, accumulating an online following, and eventually decided to leave their jobs and make a real go of selling their artisan cookies full-time.

Toni said: "In April last year, we had around 600 followers. Around that time, we launched our website and started to post more pictures of our products and we soon went from 1,000 to 5,000 then to 10,000.

Andy and Toni Robinson outside their new shop on Ashby High Street (Image: David Haber/scunthorpelive)

"It all went crazy rather fast, we were getting so many requests that people would basically receive hate mail when we were out of stock!"

Andy added: "We were getting a ridiculous amount of orders - from all across Europe. We've recently shipped out to Sweden, Portugal and Austria to name a few. Our cookie dough sold out in under 40 minutes and it wouldn't be much longer until all our products were sold out after we made them available.

"At one point, we had to inform all of our followers that we would be going on holiday so wouldn't be taking orders for nine days. When we got back and put another batch online, we literally had to close our website - we had way too many orders."

Read more: Plans to transform Scunthorpe's Civic Centre into university campus given go-ahead

The couple never planned to own their own shop, but after realising that the demand for their products was so high, a perfectly-sized unit had become available on Ashby High Street.

Andy and Toni have spent the last few months renovating the former phone shop into the new headquarters for their business and now, they are finally ready to open.

Toni added: "It's not something that we'd ever thought we'd do (open up a shop), but we're so happy that we are now able to.


The Cookie People's cookie dough cups are an online sensation (Image: Toni Robinson)

"You see these artisan stores in cities, but never really in Scunthorpe - we're both from the town and we want to make Scunthorpe more cool."

All of their cookies are handmade and freshly baked and they said any cookies they do not sell will be taken at the end of each day they are open to The Forge Project, which provides meals for homeless people.

Andy said: "We want to get involved in community projects as much as we can. We're a local business and we want to see local businesses thrive - that community togetherness is important."

The couple also plan to add incentives such as giving kids a free cookie on their birthday.

The takeaway store officially opened on Saturday morning, (February 16) and can be located at 296 Ashby High Street.



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