NatWest to close branches in northern Lincolnshire

By Scunthorpe Telegraph | Posted: 28 Nov 2017

TWO NatWest branches on the South Bank are to close, prompting community leaders to urge a change of heart.

The bank has announced it is to close its Brigg and Immingham branches in June next year, revealing figures underlining the drop in use to explain the decisions.

For Brigg, to close on June 13, the company said that in the past five years the way in which people use the branch has “changed dramatically” with 85 per cent of customers already banking in other ways.

Transactions are down 19 per cent, with only 82 customers visiting the Market Place branch on a weekly basis. 

In Immingham, set to close on June 27, transactions are down 36 per cent, with 86 visits a week to the Kennedy Way NatWest. A total of 88 per cent of customers are already banking in other ways, with 65 per cent of customers banking digitally on a regular basis instead.

The NatWest bank branch, in Kennedy Way shopping centre, Immingham, which is to close in June 2018.

A spokesman said: “We provide our customers with more ways to bank than ever before – customers can choose from a range of digital, face-to-face and local options.

“We are communicating with our customers affected by the closures and proactively contacting vulnerable customers and regular branch users.

“We have extended the time between announcing our decision and the branch closure to six months; this has been done so that we can ensure our customers have enough time to consider the right banking options for them and to give us time to support them one-to-one during the transition.”

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The Brigg branch of HSBC closed in June, with Barclays only open three days a week. The Barton branch of NatWest closed in 2015.

MP Andrew Percy, said he was to meet with them soon. “It is very disappointing. My concern is the impact it will have on businesses in Brigg.

“I will ask NatWest to think again on it. I understand that banking has changed.

“I will be urging them to think again. If there is no change in that, I will work to ensure that the premises are used for other purposes.”

Barclays Bank in Brigg Market Place.

​​Councillor Rob Waltham, leader of North Lincolnshire Council , said the local authority will be making “strong representations” to keep the cashpoint there.

He said: “We need to keep an ATM and we need to do everything we can to support businesses and residents that are affected.”

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In Immingham, it will leave Lloyds as the last remaining bank.

Mayor, Councillor Stewart Swinburn, said he was shocked to hear the news and said the town council would be seeking to open negotiations with NatWest over its decision.

“I am shocked. This is going to have a big impact on the people of Immingham. We are a town with a population of around 9,000 people and there are plans to build a further 1,000 homes here in the near future,” he said.

“I am concerned that the town council has not been consulted about this. It is upsetting for the people of Immingham who do bank with NatWest, who will have to travel further afield when it closes.

“Elderly people often don't have the means of getting out of town. They say many people are choosing to do their banking online now but a lot of older people don't have the internet or know how to use it.”

Previous closures have seen facilities made available at post offices, with both Brigg and Immingham branches only open 10am to 4pm, Monday to Friday. Neither offered a resident business manager or cash or cheque deposit machine facilities.

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