Hull firm answers call to keep our emergency services on front line

By Hull Daily Mail | Posted: 24 Apr 2018

A HULL technology company is at the forefront of a communications revolution  sweeping across the country’s emergency services.

APD Communications has become the first business to have software officially certified to support the drive, and is now in pole position to support the blue light sector.

Cortex, APD’s software, is used to answer emergency calls and communicate with front-line responders in more than 70 control rooms around the world.

APD managing director Mike Isherwood said: “We’re delighted to gain this accreditation for our software, which is the result of many months of work by our development teams and collaboration with the Home Office, emergency services organisations and our technology partners.

“We’re totally committed to ensuring existing and future customers are prepared for ESN (Emergency Services Network), to ensure they experience a seamless transition and are able to maximise the benefits from this revolution in life-saving communications.

“Cortex helps our customers connect, collaborate and communicate when it matters most. It’s radio, telephony, CCTV and access control all on one screen.”

The Home Office is currently driving the transition to ESN, which will be an essential part of Britain’s critical national infrastructure.

ESN will provide police, fire and rescue and ambulance services with secure and resilient voice communication and data services.

As a supplier of critical, life-saving software used by one in two UK police forces and other emergency services organisations across the UK, APD is at the forefront of the ESN transition process.

Sean Hancock, APD’s technical manager and ESN lead, said: “Achieving this accreditation validates the highly-structured process we applied to this challenge. We built a dedicated team and infrastructure for the project, as well as an in-house test environment.

“We’re ahead of the game and can now focus on further features to deliver additional, value-added operational benefits, such as incorporating video streams into control rooms.”

Founded in Hull and based at the Newland Science Park, APD has developed cutting-edge digital technology in the city for more than 30 years.

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