Hull company creates app which tells you when your boiler has broken

By Hull Daily Mail | Posted: 19 Jul 2018

A pioneering Hull software company has created an app which can locate faults in a boiler for repair.

Sauce has teamed up with Ideal Boilers to design the mobile app, which aims to help engineers know what tools and parts to take with them to call-outs before they set off.

The innovative tech company is also working with the likes of Siemens Gamesa at its factory in Hull, and is an example of a business which is helping drive the city’s digital sector.

John Polling, a founding member of Sauce, said: “Ideal were already speaking to people at the C4DI, and we found out they had a smart heating project they were interested in.

“We pitched for that business, and did a good job in the pitch and were successful.

“The app can turn your heating on and off, set the timer and prepare a heating schedule for if you go on holiday, but it actually does a lot more than that.”

The app – available only to people who have Ideal boilers in their homes – lets people know when the boiler has a fault, and where the fault is.

Read more: Hull's J.R. Rix & Sons Ltd reveals its turnover for 2017

The owner can then contact Ideal – which is also fed the data – and an engineer can be prepared for the job more efficiently than normal.

Sauce has been working with Ideal Boilers for around two years.

The Sauce app run in partnership with Ideal Boilers

“When I have previously had a fault with my boiler, an engineer has come out but said they have to come back in two days because they either haven’t got the tools or need to order a part,” Mr Polling said.

“This app stops that from happening. There are lots of future plans we are working on with Ideal, and there will be some new features coming out in the next six months or so.

“The plan now is that as much Ideal boilers go out and get fitted, they will be fitted with the technology already in place.”

The team at Sauce

Sauce’s list of clients also includes renewables company Siemens Gamesa.

The C4DI business has created a digital platform which helps the wind company manage and monitor its staff shift rota, along with overtime and holidays.

It has also worked with a shopping centre in Solihull to create a system which tracks and records shoppers’ movements and habits.

Digital Awards 2018 is open for entries

“We like to have a collaborative approach when it comes to businesses,” Mr Polling said.

“People don’t just tell us what to do. We have meeting and discussions, and our clients value our input as much as we value theirs."

Sauce’s work with Siemens Gamesa landed them with an award at the 2017 Digital Awards in Hull.

Siemens MyTime scooped the best mobile app at the ceremony, adding to Sauce’s previous success in the awards.

You can enter this year's Digital Awards by visiting .

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