Community banker appointed for Brigg as NatWest branch closes

By Scunthorpe Telegraph | Posted: 13 Jun 2018

A NatWest community banker has been appointed for Brigg.

The bank's branch in the town closes today, following an announcement in November last year that it would cease trading.

Mark Sudbury will now work as community banker for the town and will hold drop-in sessions at Brigg Tourist Information Centre on Thursdays from June 28.

They will run from 9am to 11am, while further sessions from 10am to 2pm on Mondays will be held at the Post Office in the Martins branch on Wrawby Street from July 2.

The announcement of the branch closure met with strong opposition in the Brigg area, with more than 100 people signing a petition against it.

More than 100 people signed a petition opposing the closure of the NatWest branch in Brigg

But Mark said he hoped to ensure NatWest remained an important part of the town's community.

He said: "I’m excited to have the opportunity to develop a strong relationship with our customers in Brigg, helping to ensure that NatWest remains an important part of its many thriving communities.

"The impact of technological changes on the way people bank with us has been dramatic but we’re also aware that some people prefer a face-to-face channel for their banking.

"In my role as community banker I’m looking forward to hosting regular events at local venues to help educate customers on being financially fit, training them on the different ways to bank in a digital world and how they can protect themselves from fraudsters."

Read more: Wren flies to the rescue of stricken B&Q staff

As part of their role, community bankers host regular events to educate customers on being financially fit, living in the digital world and preventing fraud.

They also conduct financial health checks with customers, engage with the community through a number of events and activities and use social media to share useful and relevant financial and digital information and tips.

Helping customers identify the different ways to bank and signposting or coaching customers through NatWest’s online application process for new products and services also form part of the role.

Mark will also be supporting the NatWest mobile branch, which will visit the Tesco car park on Barnard Avenue on Thursdays from 11.30am to 12.30pm.

Customers will be able to use this service to cash cheques, make account deposits, pay bills by cash or cheque or make general account and product enquiries.

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